Relationship Banker: Grow Wealth & Customer Loyalty

PNC Financial Services Group, Inc.; Mount Pocono (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Dental and vision

Life insurance

Disability protection

401(k) with match

Education assistance

Wellness program

Paid holidays

Job summary

PNC Financial Services Group, Inc. seeks a Branch Banker in Mount Pocono, PA to grow the branch customer base through proactive sales and service. You will manage customer experience, identify opportunities for improving financial wellbeing, and collaborate with ecosystem partners to expand wallet share.

In this in-office role, you will drive proactive sales conversations, execute the sales process, and deliver a differentiated customer experience while adhering to risk policies and procedures.

Qualifications

• Successful candidates should demonstrate knowledge, skills, and abilities for the role.
• Experience in retail banking and customer service preferred.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Drive proactive sales conversations through a defined sales process including calls and lobby engagement.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Sales

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Branch Banker in Mount Pocono, PA to grow the branch customer base through proactive sales and service. You will manage customer experience, identify opportunities for improving financial wellbeing, and collaborate with ecosystem partners to expand wallet share.

In this in-office role, you will drive proactive sales conversations, execute the sales process, and deliver a differentiated customer experience while adhering to risk policies and procedures.