Relationship Banker: Grow Member Impact & Solutions

Broadview Federal Credit Union; Town of Colonie (NY); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive benefits package

Bilingual encouraged

Accessibility accommodations

Job summary

Broadview Federal Credit Union in New York's Capital Central Region seeks a Relationship Banker. You will deliver personalized member service, review financial profiles, and recommend solutions across branches.

The role supports Wolf Road and other Central Region locations; requires 1–2 years branch banking, MS Word/Excel proficiency, and Notary/Signature Guarantee permissions. Starting pay is $22.82–$24.82/hr with competitive benefits.

Qualifications

• Associate degree preferred or equivalent education and experience.
• 1–2 years of branch banking experience.
• Notary Public License and Signature Guarantee permissions.
• Proficient in Microsoft Word and Excel.
• Ability to multi-task to meet performance standards.
• Strong verbal, written and listening communication skills.
• Strong interpersonal skills.
• Flexibility to work at any location as business needs dictate.
• Ability to lift at least 10 pounds and stand for long periods.

Responsibilities

• Advocate for members and enhance their experience with solutions.
• Attract new retail and business members and deepen relationships.
• Deliver exceptional member service with accuracy and operational excellence.
• Support branches in growing a profitable book of business.
• Build relationships through community involvement and referrals.
• Promote service channels via education and demonstrations.
• Participate in coaching, mentoring and training to improve performance.
• Detect and report fraud or irregular activities.
• Ensure compliance with policies and regulatory guidelines.
• Achieve goals and objectives set by management.

Skills

Notary Public License

Signature Guarantee

Communication skills

Interpersonal skills

Multitasking

Location flexibility

Able to lift 10 lbs

Customer service

Education

Associate degree preferred or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Broadview Federal Credit Union in New York's Capital Central Region seeks a Relationship Banker. You will deliver personalized member service, review financial profiles, and recommend solutions across branches.

The role supports Wolf Road and other Central Region locations; requires 1–2 years branch banking, MS Word/Excel proficiency, and Notary/Signature Guarantee permissions. Starting pay is $22.82–$24.82/hr with competitive benefits.