Relationship Banker: Elevate Member Experience & Growth

Broadview Group; City of Cohoes (NY); On-site; USD 32,000 - 34,000; Full time

Job summary

Broadview FCU in Cohoes is seeking a Relationship Banker to enhance member experiences by assessing financial needs and recommending tailored solutions. You will support the Capital Central Region branches, delivering accurate service and building trust with customers.

The role requires 1–2 years of branch banking, Notary Public license (and Signature Guarantee), and strong MS Office skills. Training, compliance focus, and opportunities for growth are part of the package.

Qualifications

• Associate degree preferred, or equivalent education and experience.
• Proficient in Microsoft Word and Excel.
• Strong verbal and written communication.
• Excellent interpersonal skills.

Responsibilities

• Advocate for members, seeking ways to enhance their experience and provide solutions.
• Attract new retail and business members and deepen relationships.
• Prioritize exceptional service with accuracy and issue resolution.
• Support branches to grow a profitable book of business.
• Build relationships through community involvement and referrals.
• Assist in coaching, training, and fraud reporting and compliance.

Skills

MS Word

Excel

Communication skills

Interpersonal skills

Education

Associate degree preferred

Tools

SharePoint

PowerPoint

MS Office Suite

Job description

Broadview FCU in Cohoes is seeking a Relationship Banker to enhance member experiences by assessing financial needs and recommending tailored solutions. You will support the Capital Central Region branches, delivering accurate service and building trust with customers.

The role requires 1–2 years of branch banking, Notary Public license (and Signature Guarantee), and strong MS Office skills. Training, compliance focus, and opportunities for growth are part of the package.