Relationship Banker: Grow Clients through Trusted Service

Ultipro; Spokane Valley (WA); On-site; USD 28,000 - 37,000; Full time

Job summary

Washington Trust Bank in Spokane Valley, WA seeks a Personal Banker I-II to build strong client relationships, act as a point-of-sale expert for deposit and lending products, and support sales and regulatory knowledge. The role involves in-branch and phone engagement, training on bank products, and contributing to team goals.

The position emphasizes customer service, proactive client contact, and risk management while meeting branch sales targets in a dynamic community bank environment.

Qualifications

• Excellent written and verbal communication with clients and coworkers.
• Ability to listen and ask appropriate questions to best serve the client.
• Flexible and adaptable to change.
• Strong ability to prioritize and handle multiple tasks with accuracy.
• Strong problem solving and decision-making skills.
• High degree of PC-based technical skills, including MS Office.
• Must maintain security and confidentiality of bank and client information.
• May be required to obtain an MLO registration number.

Responsibilities

• Establishes and maintains relationships with clients, providing accurate and timely service.
• Provides high quality service and growth of client relationships.
• Cross-sell new and existing bank products by identifying client needs.
• Take transactions, new accounts and lending responsibilities to serve clients.
• Ensure compliance with bank policies and regulatory issues.

Skills

Communication

Active listening

Adaptability

Multitasking

Problem solving

PC skills

Security & confidentiality

Mortgage licensing

Tools

Microsoft Office

Excel

Job description

Washington Trust Bank in Spokane Valley, WA seeks a Personal Banker I-II to build strong client relationships, act as a point-of-sale expert for deposit and lending products, and support sales and regulatory knowledge. The role involves in-branch and phone engagement, training on bank products, and contributing to team goals.

The position emphasizes customer service, proactive client contact, and risk management while meeting branch sales targets in a dynamic community bank environment.