Relationship Banker - Grow Client Relationships & Solutions

vnbcareers; Paterson (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

vnbcareers is seeking a customer service oriented Teller in Paterson, NJ to grow relationships and assist customers with accounts and transactions. You'll deliver friendly service and educate clients on available banking products.

Responsibilities include opening new accounts, processing deposits and withdrawals, balancing cash, and using teller equipment while ensuring accuracy and compliance with bank policies. A proactive attitude and strong communication are essential.

Qualifications

• High School Diploma or GED with at least 1 year in customer service or cash handling.
• Strong verbal and written communication and customer service skills.
• Ability to cross-sell and educate customers on bank products.
• Proficient use of computers and teller equipment.

Responsibilities

• Grow existing customer relationships and acquire new ones through proactive sales.
• Deliver friendly, professional service aligned with the bank's mission.
• Educate customers on bank products and cross-sell to meet financial needs.
• Open new accounts and discuss loan products with customers.
• Balance cash drawer and operate teller equipment daily.
• Ensure compliance with regulatory requirements and bank policies.

Skills

Verbal communication

Written communication

Interpersonal skills

Analytical thinking

Decision making

Instruction interpretation

Retail banking knowledge

Attention to detail

Multi-project management

Proficient computer skills

Education

High School Diploma or GED

Associates or Bachelors in related field

FIS/IBS proficiency

Tools

FIS/IBS (Integrated Banking Solutions)

Job description

vnbcareers is seeking a customer service oriented Teller in Paterson, NJ to grow relationships and assist customers with accounts and transactions. You'll deliver friendly service and educate clients on available banking products.

Responsibilities include opening new accounts, processing deposits and withdrawals, balancing cash, and using teller equipment while ensuring accuracy and compliance with bank policies. A proactive attitude and strong communication are essential.