Relationship Banker: Grow Relationships & Cross-Sell Solutions

vnbcareers; Westwood (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

vnbcareers in New Jersey seeks a Teller/Customer Service Associate to grow relationships, cross-sell products, and deliver friendly service. You will open new accounts, handle cash, and promote online banking while maintaining accuracy and compliance.

The role requires strong communication, problem solving, and the ability to manage multiple tasks in a fast-paced branch environment. Prior cash handling and retail sales experience is preferred.

Qualifications

• High School Diploma or GED required; at least 1 year in customer service or retail with cash handling.

Responsibilities

• Grow existing customer relationships and acquire new ones through sales execution and lead management.
• Deliver friendly, professional service aligned with the bank's mission.
• Educate customers on bank products and cross-sell to meet financial needs.
• Present a confident, professional demeanor to build trust and discuss financial solutions.
• Open accounts (checking, savings, CDs, IRAs) and discuss loan products.
• Promote online and mobile banking capabilities to customers.
• Meet customers' needs while maintaining service quality and compliance.

Skills

Cash handling

Customer service

Sales skills

Communication

Computer skills

Education

High School Diploma or GED

Tools

FIS/IBS

Job description

vnbcareers in New Jersey seeks a Teller/Customer Service Associate to grow relationships, cross-sell products, and deliver friendly service. You will open new accounts, handle cash, and promote online banking while maintaining accuracy and compliance.

The role requires strong communication, problem solving, and the ability to manage multiple tasks in a fast-paced branch environment. Prior cash handling and retail sales experience is preferred.