Relationship Banker: Grow Client Relationships & Solutions

Bank of America; Florence (AL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive benefits

In-office culture

Job summary

Bank of America in Florence, AL is seeking a customer-focused team member to greet clients, educate them on self-service banking, and process simple transactions. You will help clients meet their financial goals by offering solutions aligned with their needs and the bank’s guidelines.

Responsibilities include managing cash, coordinating center flow, and building lasting relationships with customers. Occasional weekend hours and extended shifts may be required to support branch operations and

Qualifications

• Demonstrates a client-first approach in all interactions.
• Able to learn and adapt to new banking platforms and self-service tools.
• Strong communication and interpersonal skills with customers and teammates.
• Sales experience in a salary plus incentive environment is a plus.

Responsibilities

• Engage clients in the lobby and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Build relationships to meet financial needs and connect clients to solutions.
• Follow processes and adhere to laws and regulations while delivering a high-quality client experience.
• Manage center traffic, appointments, and outbound calls as needed.

Skills

Customer focus

Communication

Problem solving

Relationship building

Cash handling

Education

High School Diploma or GED

Bachelor’s/Associate’s Degree in business/finance

Job description

Bank of America in Florence, AL is seeking a customer-focused team member to greet clients, educate them on self-service banking, and process simple transactions. You will help clients meet their financial goals by offering solutions aligned with their needs and the bank’s guidelines.

Responsibilities include managing cash, coordinating center flow, and building lasting relationships with customers. Occasional weekend hours and extended shifts may be required to support branch operations and