Relationship Banker: Grow Client Relationships & Services

Wintrust Financial Corporation; Grand Rapids (MI); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Life insurance

401(k) plan with company match

Parental Leave

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Employee Stock Purchase Plan (ESPP)

Pet Insurance

Job summary

Wintrust Financial Corporation in Grand Rapids, MI is seeking a Relationship Banker to build lasting customer relationships, open accounts, and guide clients to digital banking solutions. You’ll work in a community banking setting with access to Mortgage and Wealth partners to meet clients' financial needs.

You’ll handle teller duties, support bank events, and help ensure security and accuracy in daily operations.

Qualifications

• 1–3 years of experience in a customer service, financial service, or sales role.
• High School diploma or GED required.
• Intermediate computer skills.

Responsibilities

• Building lasting relationships with customers, discovering their financial needs and tailoring product and service recommendations.
• Collaborating with business partners (Mortgage, Wealth Management) to connect customers to experts who can help with specialized needs.
• Operating a teller drawer serving customers in the lobby/drive-up.
• Opening accounts, performing account maintenance, and assisting customers with digital products.
• Recognizing potential fraud and other risks.
• Depending on the shift, you might be responsible for bank opening/closing.
• Helping support community and bank events.

Skills

Customer service

Sales

Financial services

Interpersonal skills

Communication

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Wintrust Financial Corporation in Grand Rapids, MI is seeking a Relationship Banker to build lasting customer relationships, open accounts, and guide clients to digital banking solutions. You’ll work in a community banking setting with access to Mortgage and Wealth partners to meet clients' financial needs.

You’ll handle teller duties, support bank events, and help ensure security and accuracy in daily operations.