Relationship Banker & Financial Solutions Partner

Belaybank; Arnold, Northern (MO, KY); Hybrid; USD 22,000 - 29,000; Full time

Job summary

First Bank in Arnold, MO is seeking a Personal Banker/Universal Banker to deliver exceptional client experiences and build trusted relationships. You will listen to clients, assess needs, and recommend banking products and financial solutions while ensuring compliance with bank policies.

In this role you will manage client relationships, open accounts, promote digital banking tools, and support branch operations as needed.

Qualifications

• Minimum one year of banking, retail banking, financial services, sales, customer service, or relationship management experience preferred
• Strong customer service and relationship-building skills
• Knowledge of consumer banking products and financial services
• Strong verbal and written communication skills
• Ability to conduct consultative, needs-based sales conversations
• Ability to manage multiple priorities in a fast-paced banking environment
• Strong attention to detail and operational accuracy
• Working knowledge of digital banking platforms and technology solutions
• Sound judgment and commitment to regulatory compliance and risk management

Responsibilities

• Client Relationship Management: Build, retain, and deepen client relationships through proactive outreach and meaningful financial conversations
• Client Relationship Management: Conduct financial needs assessments and recommend appropriate banking products and services
• Client Relationship Management: Deliver an exceptional client experience focused on financial well-being, relationship growth, and client loyalty
• Client Relationship Management: Develop trust-based relationships that increase client engagement and share of wallet
• New Business Development and Sales: Open, maintain, and service consumer deposit accounts (checking, savings, money market, CD)
• New Business Development and Sales: Identify opportunities to cross-sell and refer clients for loans, mortgages, wealth management and other financial solutions
• New Business Development and Sales: Meet goals related to client acquisition, referrals, product penetration, and relationship growth
• New Business Development and Sales: Generate qualified referrals through consultative, needs-based sales conversations
• Client Education and Digital Banking: Educate clients on online and mobile banking, digital payments, and self-service tools
• Client Education and Digital Banking: Assist clients in selecting digital solutions
• Client Education and Digital Banking: Promote available banking technology and resources
• Operational Excellence and Compliance: Maintain thorough knowledge of banking products, policies, and procedures
• Operational Excellence and Compliance: Ensure compliance with regulatory requirements and risk controls
• Operational Excellence and Compliance: Protect client information and ensure accurate documentation and processing
• Branch Support: Collaborate with branch team and provide occasional teller/operational support as needed
• Branch Support: Perform other duties as assigned

Skills

Customer service

Relationship building

Sales & cross-selling

Needs-based conversations

Communication skills

Regulatory compliance

Attention to detail

Digital banking knowledge

Education

High School Diploma or GED

Associate's or Bachelor's degree preferred

Tools

Digital banking platforms

Job description

First Bank in Arnold, MO is seeking a Personal Banker/Universal Banker to deliver exceptional client experiences and build trusted relationships. You will listen to clients, assess needs, and recommend banking products and financial solutions while ensuring compliance with bank policies.

In this role you will manage client relationships, open accounts, promote digital banking tools, and support branch operations as needed.