Relationship Banker & Financial Solutions Expert

Hancock Whitney; Pace (AR); On-site; USD 42,000 - 55,000; Full time

Job summary

Hancock Whitney is seeking a Financial Center Professional in Pace, AR to build client relationships, assess financial needs, and deliver tailored banking solutions. You will educate clients on digital banking, manage a sales pipeline, and refer complex needs to specialists.

The role requires adaptability to evenings, weekends, and travel as needed. Ideal candidates have 3+ years in sales and client service with banking knowledge, and may hold a life insurance license or NMLS registration.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 3+ years of sales and client service experience.
• Banking knowledge of products, services, and regulations.

Responsibilities

• Build and maintain relationships with clients and prospects through in-person meetings, phone outreach, outbound calling, community engagement, and educational events.
• Conduct financial needs assessments to identify opportunities and provide tailored product and service solutions.
• Refer clients to business partners and subject matter experts to address specialized financial needs.
• Educate clients on digital banking options to ensure 24/7 access.
• Drive proactive sales conversations and manage a pipeline to achieve sales goals.
• Leverage partnerships to acquire, expand, and retain relationships.
• Process routine and complex financial transactions including deposits and loan payments.
• Manage the financial center lobby experience for clients.
• Support risk management by following policies and ensuring safety.
• Work hours including weekends/evenings and occasional travel.

Skills

Relationship building

Sales experience

Customer service

Banking knowledge

Education

High School diploma or GED

Bachelor’s degree preferred

State Life Insurance license preferred

NMLS registration (SAFE Act)

Tools

Banking systems

Research tools

Job description

Hancock Whitney is seeking a Financial Center Professional in Pace, AR to build client relationships, assess financial needs, and deliver tailored banking solutions. You will educate clients on digital banking, manage a sales pipeline, and refer complex needs to specialists.

The role requires adaptability to evenings, weekends, and travel as needed. Ideal candidates have 3+ years in sales and client service with banking knowledge, and may hold a life insurance license or NMLS registration.