Relationship Banker: Financial Solutions Champion

JPMorgan Chase & Co.; Bexley (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase & Co. in the United States is seeking a Relationship Banker in a Chase Branch to represent our brand with hospitality and digital banking tools.

You will build lasting relationships with clients, using financial knowledge to offer thoughtful solutions that address financial needs and improve lives. The role requires 1+ year of sales experience, strong communication, and the ability to work weekends.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable experiences for clients and elevate the client experience.
• Excellent communication skills, in person and over the phone.
• Ability to resolve client issues with attention to detail and consistency.
• Operate within risk parameters and comply with training requirements.
• High school diploma or equivalent.
• Licensing: SIE, FINRA Series 6, and Life licenses; must obtain through JPM licensing within 180 days.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Engage in clear, consultative communication to understand client needs and build trust.
• Educate clients on Chase Mobile App, Chase.com, and ATMs for convenient banking.
• Learn products and procedures to consult on banking solutions and connect to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer service

Communication skills

Problem solving

Regulatory compliance

Team collaboration

Time management

Education

High school diploma

Licensing: SIE, Series 6, Life licenses

Tools

Chase Mobile App

Chase.com

Job description

JPMorgan Chase & Co. in the United States is seeking a Relationship Banker in a Chase Branch to represent our brand with hospitality and digital banking tools.

You will build lasting relationships with clients, using financial knowledge to offer thoughtful solutions that address financial needs and improve lives. The role requires 1+ year of sales experience, strong communication, and the ability to work weekends.