Relationship Banker & Financial Solutions

Seacoast Bank Careers; Orlando (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Seacoast Bank in Orlando, FL is seeking a customer service banking associate to build relationships with customers, open accounts, and promote bank products. You will handle cash, enroll customers in self-service products, and provide clear explanations of offerings.

Responsibilities include maintaining AML/BSA compliance, balancing drawers, and maintaining regulatory awareness to protect customer relationships and bank interests.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 6 months cash handling experience required.
• College degree or 1+ years in retail sales and/or financial services experience required.
• Flexible schedule including weekends and occasional non-bank operational hours.
• Excellent communication and interpersonal skills.
• Able to work independently and exercise initiative.
• PC proficiency with Desktop, Laptop, Tablet, and Smartphone; Microsoft Office.

Responsibilities

• Open and process accounts, perform account maintenance, process checks, cash and negotiable instruments transactions per policy including AML/BSA requirements.
• Ensure branch adherence to AML/BSA requirements, audit procedures, dual control, security, Business Continuity, and regulations.
• Balance cash drawer daily and monitor own work for accuracy.
• Respond to customer objections and resolve issues to retain relationships.
• Follow Seacoast Bank’s Code of Conduct and safety procedures.
• Support regulatory requirements and maintain up-to-date knowledge of banking policies.

Skills

Relationship building

Customer interactions

Communication skills

Open/closed-ended questions

NMLS registration status

Education

High School Diploma or equivalent

College degree or 1+ years in retail/financial services

Tools

Microsoft Office

PC proficiency

Job description

Seacoast Bank in Orlando, FL is seeking a customer service banking associate to build relationships with customers, open accounts, and promote bank products. You will handle cash, enroll customers in self-service products, and provide clear explanations of offerings.

Responsibilities include maintaining AML/BSA compliance, balancing drawers, and maintaining regulatory awareness to protect customer relationships and bank interests.