Relationship Banker: Elevate Customer Experience & Sales

fnbcorp; Shenandoah (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

F.N.B. Corporation is seeking a Relationship Banker in the Retail unit to support consumer banking transactions and lending needs. The role focuses on greeting customers, identifying service needs, and driving referrals within a team-focused environment.

The incumbent will adhere to all policies, ensure accurate data handling, and contribute to sales targets while delivering excellent customer service.

Qualifications

• High School diploma or GED is required.
• 0 years of job related experience minimal.
• Excellent customer service and communication skills are essential.
• Knowledge of banking policies, consumer products and services is preferred.

Responsibilities

• Promote the sales process by greeting customers and identifying needs.
• Make recommendations in selling and cross-selling Bank products.
• Achieve weekly sales/referral goals set by the Branch Manager.
• Input and maintain data for referrals, customers, and applicants.

Skills

Customer service

Communication skills

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

Computer skills

MS Word

MS Excel

MS PowerPoint

Experience in banking

Banking policies

Sales skills

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking a Relationship Banker in the Retail unit to support consumer banking transactions and lending needs. The role focuses on greeting customers, identifying service needs, and driving referrals within a team-focused environment.

The incumbent will adhere to all policies, ensure accurate data handling, and contribute to sales targets while delivering excellent customer service.