Relationship Banker: Elevate Customer Banking

Regions Bank; Montgomery (AL); On-site; USD 34,000 - 41,000; Full time

Job summary

Regions Bank is seeking a Relationship Banker I to deliver exceptional service at the cash counter and on calls, while building customer relationships and guiding them to Regions' digital tools. The role supports growth, development, and upward mobility within a customer-focused banking team.

The position requires strong communication, cash handling, and the ability to educate customers about mobile, online, and ATM solutions. It offers full-time hours and overtime eligibility.

Qualifications

• High school diploma or GED required.
• Ability to work Saturdays as needed.
• Strong cash handling and transaction processing skills.
• Effective communication in person, on the phone, and digitally.

Responsibilities

• Provide a consistent optimal customer experience on the cash line and on the phone.
• Handle deposits, withdrawals, payments, and basic teller transactions.
• Develop relationships and stay informed about customer banking needs.
• Educate customers on digital banking options (mobile/online/ATM).
• Refer complex needs to internal experts and follow bank procedures.

Skills

Cash handling

Customer service

Communication skills

Digital banking basics

Education

High school diploma

Job description

Regions Bank is seeking a Relationship Banker I to deliver exceptional service at the cash counter and on calls, while building customer relationships and guiding them to Regions' digital tools. The role supports growth, development, and upward mobility within a customer-focused banking team.

The position requires strong communication, cash handling, and the ability to educate customers about mobile, online, and ATM solutions. It offers full-time hours and overtime eligibility.