Relationship Banker I: Elevate Customer Experience

Regions Bank; Cornelius (NC); On-site; USD 41,581 - 49,224; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Cornelius, NC seeks a Relationship Banker I to deliver exceptional customer service, process transactions, and build lasting customer relationships. You will educate customers on digital solutions, help resolve inquiries, and support the branch in achieving targets.

The role emphasizes strong communication, adaptability, and a proactive approach to regional banking offerings. It includes overtime eligibility and incentive plans.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Strong communication skills for in-person, phone, and electronic channels.
• Ability to handle cash and process cash transactions.
• Ability to walk and stand for extended periods.

Responsibilities

• Provide exceptional customer experience on cash line and phone.
• Process transactions and resolve end-to-end customer inquiries.
• Develop relationships and educate customers on digital solutions.
• Assist team with problem resolution and refer to experts when needed.
• Meet branch targets and participate in outbound education on new technology.

Skills

Cash handling

Customer service

Communication

Digital banking

Time management

Attentive to detail

Education

High School Diploma or GED

Job description

Regions Bank in Cornelius, NC seeks a Relationship Banker I to deliver exceptional customer service, process transactions, and build lasting customer relationships. You will educate customers on digital solutions, help resolve inquiries, and support the branch in achieving targets.

The role emphasizes strong communication, adaptability, and a proactive approach to regional banking offerings. It includes overtime eligibility and incentive plans.