Relationship Banker I: Elevate Customer Banking & Digital Solutions

Regions Bank; Mobile (AL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Mobile, Alabama seeks a Relationship Banker I to deliver an exceptional customer experience on the teller line and over the phone, while helping customers with transactions and basic product information. This role offers growth, development, and upward mobility in a team-focused environment.

You will educate customers on digital banking, support with deposits, new cards, and servicing requests, and collaborate with colleagues to meet branch goals.

Qualifications

• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Experience in banking or cash handling preferred.
• Strong communication across channels.
• Willingness to learn digital banking offerings.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
• Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank.
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Assists branch and fellow team members with basic tasks to aid in customer problem resolution.
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks.

Skills

Customer service

Cash handling

Communication

Digital banking

Teamwork

Education

High School Diploma or GED

Job description

Regions Bank in Mobile, Alabama seeks a Relationship Banker I to deliver an exceptional customer experience on the teller line and over the phone, while helping customers with transactions and basic product information. This role offers growth, development, and upward mobility in a team-focused environment.

You will educate customers on digital banking, support with deposits, new cards, and servicing requests, and collaborate with colleagues to meet branch goals.