Relationship Banker: Elevate Client Experience & Banking

Merrill; Yuba City (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America, a national financial services leader, seeks a frontline teammate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. The role centers on understanding client needs and connecting them with suitable financial solutions.

The position requires strong communication, adaptability, and a client-first mindset, with weekend/extended hours as needed.

Qualifications

• Enthusiastic self-starter with strong work ethic and results orientation.
• Collaborates effectively to meet client needs.
• Passion and drive to deliver a superior client experience.
• Able to identify solutions for new and existing clients.

Responsibilities

• Executes the bank's risk culture and drives operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to do what is right for clients and the bank.
• Manages cash responsibilities and client interactions, including self-service guidance.
• Supports client experience and drives positive outcomes in the branch.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America, a national financial services leader, seeks a frontline teammate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. The role centers on understanding client needs and connecting them with suitable financial solutions.

The position requires strong communication, adaptability, and a client-first mindset, with weekend/extended hours as needed.