Relationship Banker - Elevate Clients' Financial Lives

National Black MBA Association; Roseville (CA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Job summary

Bank of America in Roseville, CA is seeking a Customer Service Associate responsible for engaging clients in the lobby and assisting with transactions via self-service resources such as mobile and online banking and ATMs. The role includes handling cash, high-quality client interactions, and guiding customers to solutions meeting their financial goals.

Candidates should be comfortable learning new technologies, working weekends as needed, and maintaining adherence to laws and bank policies while

Qualifications

• Displays strong work ethic with results focus
• Ability to educate clients on self-service banking
• Confident in identifying client solutions based on needs
• Excellent communication and engagement with diverse clients

Responsibilities

• Executes risk culture and operational excellence
• Builds relationships to meet financial needs
• Follows processes and guidelines to serve clients and bank
• Grows knowledge by partnering with banking experts
• Manages customer flow, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Customer focus

Cash handling

Self-service tech

Communication

Teamwork

Sales oriented

Education

High School Diploma/GED

Job description

Bank of America in Roseville, CA is seeking a Customer Service Associate responsible for engaging clients in the lobby and assisting with transactions via self-service resources such as mobile and online banking and ATMs. The role includes handling cash, high-quality client interactions, and guiding customers to solutions meeting their financial goals.

Candidates should be comfortable learning new technologies, working weekends as needed, and maintaining adherence to laws and bank policies while