Relationship Banker: Build Trusted Financial Solutions

Bank of America; Rio Grande (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Bank of America is hiring to engage clients in the lobby, educate them on self‑service channels, and process cash transactions with accuracy. You’ll in depth discuss financial priorities and connect clients with tailored solutions.

The role emphasizes building relationships, collaborating with specialists in lending, investments, and small business, and managing center flow and outbound calls to enhance the client experience.

Qualifications

• Shows adaptability across tasks and teams.
• Strong communication skills for engaging clients and colleagues.
• Solid problem-solving to address client needs and banking questions.
• Ability to build relationships and deliver client-focused outcomes.
• Demonstrates commitment to client experience and outcomes.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently for clients.
• Have in-depth conversations to understand financial priorities and connect clients with solutions.
• Build relationships and partner with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls; drive the client experience.

Skills

Adaptability

Communication

Problem Solving

Relationship Building

Client Focus

Education

High School Diploma

Bachelor's Degree

Associate’s Degree

Job description

Bank of America is hiring to engage clients in the lobby, educate them on self‑service channels, and process cash transactions with accuracy. You’ll in depth discuss financial priorities and connect clients with tailored solutions.

The role emphasizes building relationships, collaborating with specialists in lending, investments, and small business, and managing center flow and outbound calls to enhance the client experience.