Relationship Banker: Elevate Clients' Financial Lives

United States Digital Space LLC; BLOOMINGTON (MN); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Job summary

United States Digital Space LLC in Bloomington, MN is seeking a customer-focused Frontline Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships, follow bank procedures and regulatory guidelines, and help clients meet their financial goals through clear guidance and efficient service.

Weekend or extended hours may be required.

Qualifications

• Customer-focused self-starter with strong work ethic.
• Effective communicator who builds client relationships.
• Ability to learn and adapt to new information and technology platforms.
• Able to educate clients on self-service banking transactions.
• Adheres to laws and bank regulations.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service resources.
• Accurately and efficiently processes cash transactions for clients.
• Develops in-depth understanding of clients' financial goals to connect them with suitable solutions.
• Builds relationships with clients to meet financial needs and expand service usage.
• Manages client flow, appointments, and outbound calls to drive a positive client experience.

Skills

Strong work ethic

Relationship building

Effective communication

Problem solving

Adaptability

Self-service banking knowledge

Education

High School Diploma or GED

Bachelor's Degree or business-relevant Associate's Degree

Job description

United States Digital Space LLC in Bloomington, MN is seeking a customer-focused Frontline Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships, follow bank procedures and regulatory guidelines, and help clients meet their financial goals through clear guidance and efficient service.

Weekend or extended hours may be required.