Relationship Banker: Elevate Client Experience & Solutions

United States Digital Space LLC; Toms River (NJ); On-site; USD 52,000 - 57,000; Full time

Benefits offered by this job

Industry-leading benefits

Job summary

United States Digital Space LLC in New Jersey seeks a Customer Service Specialist to engage clients in the lobby, educate them on self-service banking, and accurately process cash transactions. You will build relationships and help clients reach their financial goals.

The role requires strong communication, the ability to work weekends or extended hours, and a commitment to following bank procedures and regulatory guidance. Benefits are offered.

Qualifications

• Enthusiastic, self-starter with strong work ethic and results focus.
• Collaborates to build relationships and deliver client solutions.
• Ability to learn and adapt to new information and technology platforms.
• Confident in educating clients on self-service banking.

Responsibilities

• Executes risk culture and operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to act in clients' and bank's best interest.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives client experience and cash handling.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Time management

Education

High School Diploma / GED

Job description

United States Digital Space LLC in New Jersey seeks a Customer Service Specialist to engage clients in the lobby, educate them on self-service banking, and accurately process cash transactions. You will build relationships and help clients reach their financial goals.

The role requires strong communication, the ability to work weekends or extended hours, and a commitment to following bank procedures and regulatory guidance. Benefits are offered.