Relationship Banker: Elevate Client Wealth & Solutions

Bank of America; Lincoln Park (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Bank of America seeks a customer-focused professional to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. The role emphasizes building relationships, guiding clients to financial solutions, and maintaining compliance with bank procedures.

Ideal candidates will have high school diplomas, strong communication skills, and the ability to work in a fast-paced banking center with flexible hours, including weekends.

Qualifications

• Self-starter with strong work ethic and results focus.
• Collaborates effectively and builds relationships.
• Confident in identifying client solutions.
• Learns new information and tech platforms quickly.
• Educates clients on self-service banking.
• Follows laws and bank policies.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Skills

Customer service

Sales experience

Cash handling

Effective communication

Time management

Education

High School Diploma

Job description

Bank of America seeks a customer-focused professional to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. The role emphasizes building relationships, guiding clients to financial solutions, and maintaining compliance with bank procedures.

Ideal candidates will have high school diplomas, strong communication skills, and the ability to work in a fast-paced banking center with flexible hours, including weekends.