Relationship Banker — Build Client Wealth & Solutions

Bank of America; Greenville (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

Bank of America seeks a customer-focused associate to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. The role emphasizes building relationships, providing solutions to meet clients' financial goals, and supporting a culture of responsible growth.

The position requires strong communication, adaptability, and the ability to work weekends or extended hours across multiple centers as needed.

Qualifications

• Requires a High School diploma or equivalent.
• Strong interpersonal and communication skills essential.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America seeks a customer-focused associate to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. The role emphasizes building relationships, providing solutions to meet clients' financial goals, and supporting a culture of responsible growth.

The position requires strong communication, adaptability, and the ability to work weekends or extended hours across multiple centers as needed.