Relationship Banker: Build Trust & Tech Solutions

JPMorgan Chase & Co.; Enumclaw (WA); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in Washington is seeking an Associate Banker to deliver exceptional client service, open accounts, and guide customers through digital banking tools. You will greet clients, manage lobby flow, and uphold regulatory requirements.

The role emphasizes relationship-building, product knowledge, and team collaboration to help clients achieve their financial goals while providing friendly, informed service.

Qualifications

• Client-first mindset with attentive, friendly service.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help clients.
• Proven ability to resolve client issues with attention to detail.
• Ability to learn products, services, and procedures quickly.
• High school diploma or GED is required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet and queue system.
• Exceed client expectations by servicing accounts, opening new accounts, and complying with bank policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options like Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and collaborating with branch teammates to meet financial goals.
• Handle branch operations tasks such as cash devices while following bank procedures.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge learning

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Washington is seeking an Associate Banker to deliver exceptional client service, open accounts, and guide customers through digital banking tools. You will greet clients, manage lobby flow, and uphold regulatory requirements.

The role emphasizes relationship-building, product knowledge, and team collaboration to help clients achieve their financial goals while providing friendly, informed service.