Relationship Banker: Elevate Client Banking & Solutions

Bank of America; Medley (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a customer‑focused associate to engage clients in the lobby, educate on self‑service options, and accurately process cash transactions. You will build relationships, identify solutions, and contribute to a seamless client experience across banking channels.

This role requires weekend availability and bilingual English/Spanish proficiency. Join a team that values collaboration, compliance, and career growth while serving communities and delivering responsible growth

Qualifications

• Strong customer service and sales orientation required.
• Ability to explain banking products and guide clients to self-service options.
• Comply with laws, regulations and bank policies.

Responsibilities

• Educates clients in lobby and assists with transactions via self-service tools.
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet clients' financial needs and goals.
• Manages center traffic, appointments and outbound calls, and supports client experience.

Skills

Customer focus

Relationship building

Sales mindset

Communication skills

Self-motivation

Problem solving

Time management

Bilingual English/Spanish

Education

High School Diploma / GED

Bachelor’s degree (business/finance) desired

Job description

Bank of America is seeking a customer‑focused associate to engage clients in the lobby, educate on self‑service options, and accurately process cash transactions. You will build relationships, identify solutions, and contribute to a seamless client experience across banking channels.

This role requires weekend availability and bilingual English/Spanish proficiency. Join a team that values collaboration, compliance, and career growth while serving communities and delivering responsible growth