Relationship Banker – Elevate Client Banking

Bank of America Corporation; Avon (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Industry-leading benefits

Job summary

United States Digital Space LLC seeks a Customer Service Banker in Massachusetts. The role emphasizes educating clients about self-service banking, handling cash transactions, and guiding customers toward financial solutions.

Responsibilities include managing center traffic, building client relationships, ensuring legal compliance, and delivering a high-quality client experience across branches and channels. Weekend and extended hours may be required.

Qualifications

• High School Diploma or GED required.
• Strong client-facing, sales and relationship-building skills.
• Ability to learn and adapt to new banking platforms.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service transactions.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs.
• Follow processes and comply with laws and regulations.
• Manage center traffic, appointments, and outbound calls.
• Drive the client experience and support across channels.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Job description

United States Digital Space LLC seeks a Customer Service Banker in Massachusetts. The role emphasizes educating clients about self-service banking, handling cash transactions, and guiding customers toward financial solutions.

Responsibilities include managing center traffic, building client relationships, ensuring legal compliance, and delivering a high-quality client experience across branches and channels. Weekend and extended hours may be required.