Relationship Banker: Digital-First Client Advisor

Usbank; Kansas City (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Kansas City, MO is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and digital channels, delivering trusted guidance while leveraging a digital-first mindset.

You will open accounts, process service requests, educate clients on deposit and loan products, and partner with branch teams to deliver an exceptional customer experience.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Partners with branch team to serve clients.

Skills

Relationship building

Communication

Bank policies

Customer service

Digital products

Needs assessment

Product recommendations

Financial services

Education

High school diploma

Job description

U.S. Bank in Kansas City, MO is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and digital channels, delivering trusted guidance while leveraging a digital-first mindset.

You will open accounts, process service requests, educate clients on deposit and loan products, and partner with branch teams to deliver an exceptional customer experience.