Relationship Banker | Digital-First Client Advisor

U.S. Bank; Great Falls (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Paid vacation

Holiday pay

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted client relationships through in‑person, appointment, and virtual interactions, offering tailored banking guidance.

The role emphasizes listening to customers, presenting suitable deposit and loan solutions, and guiding them through opening accounts and submitting credit applications. Strong emphasis on educating clients about digital tools and self‑service options, partnering with branch teams, and delivering an exceptional, accurate

Qualifications

• High school diploma or equivalent required.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to engage and communicate effectively with clients and colleagues.
• Experience with digital banking products and self‑service technologies preferred.

Responsibilities

• Engage customers via in‑person, appointment, and virtual channels to provide financial counsel.
• Assess customer needs and recommend deposit and loan products and services.
• Open new consumer and business accounts and process service requests and credit applications.
• Educate clients on digital products and self‑service options to enhance experience.
• Collaborate with branch team to serve clients with operational excellence and accuracy.

Skills

Relationship-building

Communication

Digital banking literacy

Customer service

NMLS registration

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trusted client relationships through in‑person, appointment, and virtual interactions, offering tailored banking guidance.

The role emphasizes listening to customers, presenting suitable deposit and loan solutions, and guiding them through opening accounts and submitting credit applications. Strong emphasis on educating clients about digital tools and self‑service options, partnering with branch teams, and delivering an exceptional, accurate