Relationship Banker & Digital Banking Advisor

U.S. Bank; Grants Pass, Northern (OR, KY); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Grants Pass, OR is seeking a Relationship Banker to build trusted relationships with customers across in-person, appointment, and digital channels. You will assess banking needs, educate clients on deposits and loans, and open new accounts while delivering a consistent, high-quality experience.

The role emphasizes proactive client outreach, collaboration with branch teams, and a digital-first mindset to optimize service and outcomes for both personal and small-business customers.

Qualifications

• High school diploma or equivalent required.
• Typically five or more years of job-related, retail banking experience or equivalent training.
• Strong ability to build and foster client relationships.

Responsibilities

• Build relationships with clients via in-person, appointment, and digital channels.
• Assess customer needs and educate on deposit and loan products.
• Open new consumer and business accounts and process service requests.
• Collaborate with branch team to deliver exceptional customer experience.
• Promote digital self-service tools and online banking features.

Skills

Relationship-building

Communication skills

Sales experience

Digital banking proficiency

Problem solving

Education

High school diploma or equivalent

Tools

NMLS knowledge

Job description

U.S. Bank in Grants Pass, OR is seeking a Relationship Banker to build trusted relationships with customers across in-person, appointment, and digital channels. You will assess banking needs, educate clients on deposits and loans, and open new accounts while delivering a consistent, high-quality experience.

The role emphasizes proactive client outreach, collaboration with branch teams, and a digital-first mindset to optimize service and outcomes for both personal and small-business customers.