Relationship Banker: Client Solutions & Loans

Us Bank; Lancaster (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to connect with customers face to face, assess their banking needs, and guide them to suitable deposit and loan solutions. You will originate and close consumer loans, open accounts, and assist with digital self-service tools.

The role emphasizes proactive outreach, accurate processing, and collaboration with branch teams to deliver an exceptional client experience at a U.S. Bank location in California.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• NMLS registration and background/credit check required under SAFÉ Act and Regulation Z.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and self-service technologies.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Effective communication

Customer service

Digital products knowledge

Proactive outreach

Needs assessment

Financial services experience

Sales aptitude

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to connect with customers face to face, assess their banking needs, and guide them to suitable deposit and loan solutions. You will originate and close consumer loans, open accounts, and assist with digital self-service tools.

The role emphasizes proactive outreach, accurate processing, and collaboration with branch teams to deliver an exceptional client experience at a U.S. Bank location in California.