Relationship Banker: Client Partner & Growth Champion

Bank of America; Baltimore (MD); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in Baltimore, MD is seeking a client-focused teller to assist customers with transactions using self-service resources and to educate clients on mobile, online, and ATM banking. The role emphasizes accurate cash handling, deep client conversations, and connecting clients to financial solutions.

You will work in a busy financial center, build relationships, and follow established processes while complying with regulations.

Qualifications

• Strong work ethic with results focus.
• Ability to build and nurture relationships and collaborate.
• Confident in identifying solutions for clients based on their needs.
• Comfortable engaging all clients and communicating effectively.
• Willing to work weekends/extended hours within reasonable distance.
• Minimum Education: High School Diploma / GED / Secondary School or equivalent

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Job description

Bank of America in Baltimore, MD is seeking a client-focused teller to assist customers with transactions using self-service resources and to educate clients on mobile, online, and ATM banking. The role emphasizes accurate cash handling, deep client conversations, and connecting clients to financial solutions.

You will work in a busy financial center, build relationships, and follow established processes while complying with regulations.