Baltimore Relationship Banker: Elevate Clients' Finances

Bank of America; Baltimore (MD); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Bank of America in Baltimore is seeking a client-focused associate to assist customers with self-service options and cash transactions. You will educate clients about online and mobile banking, while ensuring accurate handling of cash and adherence to policies.

The role emphasizes building client relationships, identifying financial needs, and connecting customers with appropriate solutions. Strong communication, problem solving, and a customer-first mindset are essential for success.

Qualifications

• Bachelor's degree or business-relevant Associate's degree required.
• Experience in financial services and sales.
• Six months of cash handling experience.
• Minimum education: High School Diploma / GED / equivalent.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service transactions.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs and share solutions.
• Follow processes to ensure compliance with laws and regulations.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development Pipeline

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree

Associate's Degree in Business/Finance

High School Diploma or GED

Job description

Bank of America in Baltimore is seeking a client-focused associate to assist customers with self-service options and cash transactions. You will educate clients about online and mobile banking, while ensuring accurate handling of cash and adherence to policies.

The role emphasizes building client relationships, identifying financial needs, and connecting customers with appropriate solutions. Strong communication, problem solving, and a customer-first mindset are essential for success.