Relationship Banker: Client Growth & Digital Solutions

U.S. Bank; Madison (WI); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation and holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person and digital channels, assessing needs and opening accounts while offering appropriate banking solutions.

The role emphasizes building strong client relationships, educating customers on products, and leveraging digital tools to enhance the client experience. The position requires NMLS registration, a background and credit check, and a background in retail banking with strong communication skills.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow-up.
• Educate clients on deposit and loan products and services and recommend suitable solutions.
• Open new consumer and business accounts and process service requests.
• Advise clients on digital products and self-service tools to meet financial needs.
• Collaborate with branch team to deliver excellent client experiences.

Skills

Client relationships

Proactive outreach

Digital banking

Sales campaigns

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person and digital channels, assessing needs and opening accounts while offering appropriate banking solutions.

The role emphasizes building strong client relationships, educating customers on products, and leveraging digital tools to enhance the client experience. The position requires NMLS registration, a background and credit check, and a background in retail banking with strong communication skills.