Relationship Banker I: Digital Banking & Client Growth

Us Bank; Albuquerque (NM); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Paid holidays (up to 11)

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage clients across in-person and digital channels, providing personalized guidance on deposits, loans, and digital services. You will open accounts, process requests, and educate customers on self-service tools while building trusted relationships.

Role emphasizes a digital-first approach, compliance with NMLS/S.A.F.E. Act requirements, and collaboration with branch teams to ensure accurate, high-quality customer experiences.

Qualifications

• High school diploma or equivalent required.
• Typically has less than four years of retail banking experience or equivalent training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage clients to assess needs and present banking solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to deliver excellent client experience.

Skills

Client relationship building

Prospective outreach

Communication with clients

Digital product knowledge

Customer service skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Self-service banking tools

Job description

U.S. Bank is seeking a Relationship Banker to engage clients across in-person and digital channels, providing personalized guidance on deposits, loans, and digital services. You will open accounts, process requests, and educate customers on self-service tools while building trusted relationships.

Role emphasizes a digital-first approach, compliance with NMLS/S.A.F.E. Act requirements, and collaboration with branch teams to ensure accurate, high-quality customer experiences.