Relationship Banker: Client Growth & Cross-Sell

FNB Corporation; Erie (Erie County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

F.N.B. Corporation in Erie, PA seeks a Relationship Banker who will develop proficiency in basic consumer banking transactions, account servicing, and lending.

The role involves executing branch leads under supervision, meeting customer needs, and converting transactions into qualified sales or referrals while upholding FNB policies and core values. You should have a high school diploma or GED, 0 years of related experience, and strong customer service, communication, and organizational skills.

Qualifications

• High School diploma or GED required.
• Excellent customer service and communication skills.
• Strong organizational and interpersonal abilities.
• Detail-oriented with good data quality and accuracy.
• Experience with MS Office applications (Word/Excel/PowerPoint).
• Knowledge of banking products, policies, and consumer services is a plus.

Responsibilities

• Promotes the sales process by greeting customers, identifying service and product needs, leveraging leads, and outbound calling.
• Make appropriate recommendations in selling and cross-selling bank products and services.
• Identify and achieve weekly sales/referral goals issued by Branch Manager.
• Incorporate digital banking products into customer interactions.
• Handle routine teller transactions and other tasks per policies and procedures.
• Follow risk management and regulatory compliance requirements in daily work.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Attention to detail

MS Word

MS Excel

MS PowerPoint

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

CRM systems

Job description

F.N.B. Corporation in Erie, PA seeks a Relationship Banker who will develop proficiency in basic consumer banking transactions, account servicing, and lending.

The role involves executing branch leads under supervision, meeting customer needs, and converting transactions into qualified sales or referrals while upholding FNB policies and core values. You should have a high school diploma or GED, 0 years of related experience, and strong customer service, communication, and organizational skills.