Relationship Banker: Client Advisor & Banking Solutions

Bank of America; Bloomfield Hills (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

Bank of America in Bloomfield Hills, MI is hiring a client-facing associate to engage clients in the lobby and guide them through self-service options such as mobile and online banking. This role focuses on accurate cash handling and building relationships.

You will learn the bank's processes, adhere to regulations, and collaborate with experts across financial services to meet clients' goals. Weekend hours may be required.

Qualifications

• Willingness to engage clients in a lobby setting and educate on self-service options.
• Strong communication skills and a client-first mindset.
• Ability to learn new technology platforms and banking products.
• Follows processes and adheres to laws and regulations.
• Flexible to work weekends or extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes to do what is right for clients and the bank
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages branch traffic, appointments, and outbound calls
• Drives the client experience and manages cash responsibilities

Skills

Adaptability

Client Focus

Relationship Building

Communication

Problem Solving

Sales Orientation

Time Management

Team Collaboration

Education

High School Diploma / GED

Bachelor’s degree or business related associate degree

Job description

Bank of America in Bloomfield Hills, MI is hiring a client-facing associate to engage clients in the lobby and guide them through self-service options such as mobile and online banking. This role focuses on accurate cash handling and building relationships.

You will learn the bank's processes, adhere to regulations, and collaborate with experts across financial services to meet clients' goals. Weekend hours may be required.