Client Solutions Advisor — Relationship Banker

Bank of America; Detroit (MI); On-site; USD 33,000 - 39,000; Full time

Job summary

Bank of America in Detroit is seeking a customer-focused team member to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build trusted relationships, identify solutions to meet financial goals, and partner with specialists in lending and investments.

The role emphasizes adherence to laws, risk controls, and excellent customer service. Weekend hours may be required, and on-site attendance is expected to support in-branch client

Qualifications

• Customer-focused professional with strong communication and sales skills.
• Experience with cash handling and basic banking transactions.
• Willingness to learn new technology platforms and self-service tools.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the best interest of clients and the bank, complying with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages branch traffic, appointments, and outbound calls.
• Drives the client experience and supports cash responsibilities.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Client solutions advisory

Pipeline management

Prospecting

Referral identification

Referral management

Education

Bachelor's degree

Associate’s degree in business/finance

Job description

Bank of America in Detroit is seeking a customer-focused team member to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build trusted relationships, identify solutions to meet financial goals, and partner with specialists in lending and investments.

The role emphasizes adherence to laws, risk controls, and excellent customer service. Weekend hours may be required, and on-site attendance is expected to support in-branch client