Relationship Banker: Build Trust & Solve Financial Needs

JPMorganChase; Manhattan Beach (CA); On-site; USD 55,000 - 78,000; Full time

Job summary

JPMorganChase is seeking a Relationship Banker in a Chase Branch to represent the brand with hospitality and fintech-savvy service. You will acquire, manage, and retain client relationships using your financial knowledge to offer thoughtful solutions that address their needs and help grow the branch.

You will educate clients on technology tools like Chase Mobile App and Chase.com while maintaining compliance and delivering an exceptional customer experience.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries.
• Ability to create memorable client experiences and tailor recommendations.
• Excellent communication skills for in-person and phone conversations.
• Ability to resolve client issues with attention to detail and guidance on risk.
• Must meet regulatory and licensing requirements and work flexible hours.

Responsibilities

• Put clients first, deliver attentive service, and create a welcoming branch environment.
• Manage assigned clients, meet with them, and tailor product recommendations.
• Communicate clearly to understand clients' needs and build trust.
• Educate clients on technology like Chase Mobile App, Chase.com, and ATMs.
• Learn products quickly and collaborate with experts for complex needs.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Communication skills

Client needs assessment

Regulatory compliance

Weekend/evening hours

Education

High school diploma

College degree desirable

Job description

JPMorganChase is seeking a Relationship Banker in a Chase Branch to represent the brand with hospitality and fintech-savvy service. You will acquire, manage, and retain client relationships using your financial knowledge to offer thoughtful solutions that address their needs and help grow the branch.

You will educate clients on technology tools like Chase Mobile App and Chase.com while maintaining compliance and delivering an exceptional customer experience.