Relationship Banker: Build Trust, Grow Customers

Firstar Bank; Tulsa (OK); On-site; USD 42,000 - 64,000; Full time

Job summary

Firstar Bank in Tulsa, OK is seeking a Relationship Banker who will build and retain long-term customer relationships by understanding financial needs and offering thoughtful solutions. You will open new accounts and provide friendly, personalized service.

In this role you will process transactions, cross-sell appropriate products, and collaborate with other departments to deliver an exceptional customer experience while maintaining regulatory compliance.

Qualifications

• Minimum four (4) years of face-to-face customer service experience
• Minimum two (2) years as a Service Banker, or equivalent, experience required
• High school diploma, or equivalent

Responsibilities

• Maintain knowledge of bank products and services to guide customers
• Open new accounts per customer requirements
• Process routine financial transactions accurately and compliantly
• Establish and maintain member deposit and loan accounts
• Build and retain customer relationships

Skills

Customer service

Relationship building

Cross-selling

Communication

Financial knowledge

Regulatory compliance

Phone outreach

Email outreach

Education

High school diploma

Tools

Microsoft Word

Excel

Outlook

Job description

Firstar Bank in Tulsa, OK is seeking a Relationship Banker who will build and retain long-term customer relationships by understanding financial needs and offering thoughtful solutions. You will open new accounts and provide friendly, personalized service.

In this role you will process transactions, cross-sell appropriate products, and collaborate with other departments to deliver an exceptional customer experience while maintaining regulatory compliance.