Relationship Banker: Build Lasting Client Relationships

JPMorganChase; Saint Cloud (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorganChase in Minnesota seeks a Relationship Banker to join a Chase Branch. You will acquire, manage, and retain client relationships, delivering tailored financial solutions and leveraging technology to enhance the client experience.

The role emphasizes building trust, delivering outstanding service, and adhering to regulatory requirements, with branch hours including weekends and some evenings. Licensing obligations must be fulfilled within 180 days of hire.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Excellent communication skills, both in person and over the phone, with ability to tailor features and benefits to clients.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Operate within established risk parameters and complete required training.
• Licensing requirements: SIE, FINRA Series 6, state registrations (63 if required), Life licenses; must obtain licenses through JPMorganChase licensing program within 180 days.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as Chase Mobile App, Chase.com, and ATMs to help them with their banking needs.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Job description

JPMorganChase in Minnesota seeks a Relationship Banker to join a Chase Branch. You will acquire, manage, and retain client relationships, delivering tailored financial solutions and leveraging technology to enhance the client experience.

The role emphasizes building trust, delivering outstanding service, and adhering to regulatory requirements, with branch hours including weekends and some evenings. Licensing obligations must be fulfilled within 180 days of hire.