Relationship Banker: Build Client Impact & Growth

Bank of America; Avondale (AZ); On-site; USD 38,000 - 50,000; Full time

Job summary

Bank of America in Avondale, AZ is seeking a client-focused professional to serve as the first point of contact for financial center clients. You will uncover personal banking needs, offer suitable solutions, and connect clients to specialists.

You will educate clients on self-service options, assist with transactions, and maintain exceptional client care while following regulatory guidelines. Weekend/extended hours may be required.

Qualifications

• Minimum of one year demonstrated sales experience in a relationship-oriented environment.
• Strong written and verbal communication skills.
• Confident in identifying solutions for clients based on their needs.
• Ability to learn and adapt to new information and platforms.

Responsibilities

• Serve as the first point of contact for financial center clients, uncover personal banking needs, and connect clients to specialists.
• Educate clients on self-service tools and assist with simple transactions.
• Leverage resources and processes to optimize the client experience and ensure operational excellence.
• Adhere to procedures and regulatory requirements in daily activities (opening accounts, maintenance, Digital Assisted Shopping).
• Manage client interactions by selecting the best course of action for clients and the bank.

Skills

Active Listening

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Time Management

Team Collaboration

Education

Associate's Degree or Bachelor's Degree in business, finance or a related field

Job description

Bank of America in Avondale, AZ is seeking a client-focused professional to serve as the first point of contact for financial center clients. You will uncover personal banking needs, offer suitable solutions, and connect clients to specialists.

You will educate clients on self-service options, assist with transactions, and maintain exceptional client care while following regulatory guidelines. Weekend/extended hours may be required.