Relationship Banker 1: Digital-First Banking & Client Growth

U.S. Bank; Carrollton, Northern (TX, KY); Hybrid; USD 28,000 - 33,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker 1 in Carrollton, KY to engage clients across in-person, appointment, and virtual channels, delivering tailored financial guidance. You will review banking needs, process transactions, and educate customers on digital products to optimize their banking experience.

The role emphasizes relationship-building, proactive outreach, and accurate handling of consumer and business accounts within a busy branch environment.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience.
• Strong customer service and interpersonal skills; ability to use digital banking tools.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Engages clients via in-person, by appointment, and virtual channels to provide guidance.
• Opens new consumer and business accounts and completes service requests.
• Educates clients on digital products and self-service features to meet financial needs.

Skills

Relationship building

Customer service

Communication

Digital banking

Education

High school diploma or equivalent

Tools

Banking software

Digital channels

Job description

U.S. Bank is seeking a Relationship Banker 1 in Carrollton, KY to engage clients across in-person, appointment, and virtual channels, delivering tailored financial guidance. You will review banking needs, process transactions, and educate customers on digital products to optimize their banking experience.

The role emphasizes relationship-building, proactive outreach, and accurate handling of consumer and business accounts within a busy branch environment.