Relationship Banker

Credit-Union-1; Decatur (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO from day one

Tuition reimbursement

HDHP/HSA and dental & vision

Life and disability insurance

401(k) with match

Teledoc 24/7

Job summary

Credit Union 1 is seeking a friendly, motivated teller to provide financial and account services to members at our Decatur branch. You will handle deposits, withdrawals, loan payments, new accounts, and member interviews with accuracy and professionalism.

Ideal candidates bring cash handling, excellent customer service, and proven sales abilities to promote CU1 products. The role requires a high school diploma and a professional demeanor in a team-oriented environment.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Proven ability to cross-sell products and meet sales goals.

Responsibilities

• Process member transactions accurately and efficiently.
• Assist with opening/closing accounts and resolving member inquiries.
• Promote CU1 products and services based on member needs.
• Provide courteous, professional support to members and colleagues.
• Uphold security and confidentiality of member information.

Skills

Cash handling

Customer service

Sales experience

Detail orientation

Education

High school diploma

Job description

Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2025We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fifth year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1, and our culture is made up of more than great benefits and time off.Join the Credit Union 1 TeamIf you are highly motivated, friendly, and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path.Top reasons to begin a career at Credit Union 1:Get paid for NOT working 14 holidays each year!Paid Time Off (PTO) begins accruing day one of employmentTuition reimbursement for approved courses (after 1 year)Free Employee Assistance Program (EAP)Livongo Diabetes Management ProgramCareer growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.Excellent benefits packages including:Medical PPO insuranceHigh Deductible Health Plan (HDHP) and Health Savings Account (HSA)Dental & vision insuranceLife, AD&D, short and long-term disability insurance (100% company paid)401(k) retirement and profit-sharing plan (must be 20 years old)Free Teledoc 24/7 Physician ServicesPet InsurancePaid Family Medical Leave (When FMLA Eligible)Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.Exclusive interest rate reduction for qualifying loan products.The Job at a GlanceProvides financial and account services to members in a confident and professional manner that assures efficient operations and exceptional service. Assertively executes cross selling with members and potential members to increase growth. This position requires accurately handling member requests, such as but not limited to, deposits, withdrawals, loan payments, new account opening, member interviews, and/or any other request from members. Accommodates staffing needs throughout the branch platform as required.A Typical DayTake responsibility and accountability in following all service standards set forth by the credit union; provide informed, professional, and accurate service and support to all members and associates.Performs teller duties: process member transactions accurately and efficiently while maintaining a balanced cash drawer.Assists members with opening and closing accounts, and addresses and resolves member problems, inquiries, or complaints.Assist applicants with consumer and mortgage loan applications and questions. Explain loan programs, options, and requirements. NMLS is required.Promote the credit union’s products and services based on member needs and identifying opportunities. Actively participate in developing new business for the credit unionRepresent the credit union in a courteous and professional manner; provide prompt, efficient, and accurate service in all areas.Stays abreast of emerging financial trends to better meet members’ needs.Accountable for achieving or exceeding individual sales goals and participating in team sales and referral goals.Maintains knowledge of all Credit Union 1 products, services, procedures while staying informed of all policy and procedural changesMaintains member confidence and protects credit union operations by keeping information confidential.Performs other duties as necessary or directed.Promote CU1’s core values of Be Great, Be Engaged, Be Open, Be Nice.What We Look ForHigh school diploma or equivalentGood figure aptitudeDetail oriented and organized.Ability to work independently and in a team environment.Professional manner and appearanceExperience with the public.Good communication and service skillsProven sales experience or abilitiesLocation: 2091 N. Decatur Road, Decatur, GABranch Hours: Mon, Tues, Thurs: 9:00am - 5:00pm | Wed: 10:00am - 5:00pm | Fri: 9:00am - 5:00pm