Teller

Credit Union 1, Inc.; Big Lake (MN); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Top Workplace recognition

Excellent benefits package

Career growth opportunities

Paid holidays

401(k)

Job summary

Credit Union 1, Inc. is seeking a Branch Operations team member in Big Lake, MN. The role involves providing financial and account services to members with a professional approach to ensure efficient operations and exceptional service.

Key duties include processing transactions, promoting CU1 products, and meeting individual sales goals while maintaining confidentiality and high service standards. The position offers robust benefits and opportunities for career growth within a respected credit

Qualifications

• High school diploma or equivalent.
• Good communication and service skills.
• Proven sales experience or abilities.
• Detail oriented and organized.

Responsibilities

• Provide financial and account services to members in a professional manner.
• Process member transactions accurately and maintain a balanced cash drawer.
• Promote the credit union’s products and services based on member needs.
• Achieve individual sales goals and contribute to team goals.
• Maintain confidentiality and protect credit union operations.

Skills

Good communication

Sales experience

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Big Lake - Big Lake, MN 55309Position Type: Full-TimeEducation Level: High SchoolSalary Range: $17.05 - $19.68 HourlyJob Category: Branch Operations

Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2025

We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fifth year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1, and our culture is made up of more than great benefits and time off.

Join the Credit Union 1 Team

If you are highly motivated, friendly, and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path.

Top reasons to begin a career at Credit Union 1:

• Get paid for NOT working 14 holidays each year!
• Paid Time Off (PTO) begins accruing day one of employment
• Tuition reimbursement for approved courses (after 90 days)
• Free Employee Assistance Program (EAP)
• Livongo Diabetes Management Program
• Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.
• Excellent benefits packages including:

• Medical PPO insurance
• High Deductible Health Plan (HDHP) and Health Savings Account (HSA)
• Dental & Vision insurance
• Life, AD&D, short and long-term disability insurance (100% company paid)
• 401(k) retirement and profit-sharing plan (must be 20 years old)
• 401K Matching
• Free Teledoc 24/7 Physician Services
• Pet Insurance
• Paid Family Medical Leave (When FMLA Eligible)

Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.

Exclusive interest rate reduction for qualifying loan products.

The Job at a Glance

Provides financial and account services to members in a confident and professional manner that assures efficient operations and exceptional service. Assertively executes cross selling with members and potential members to increase growth. This position requires accurately handling member requests, such as but not limited to, deposits, withdrawals, loan payments, and/or any other request from members. Accommodates staffing needs throughout the branch platform as required.

A Typical Day

• Take responsibility and accountability in following all service standards set forth by the credit union; provide informed, professional, and accurate service and support to all members and associates.
• Process member transactions accurately and efficiently while maintaining a balanced cash drawer.
• Perform member servicing requests such as issuing debit cards and check ordering.
• Remain updated and adhere to protocol and procedures for fraud, check holds and check negotiability
• Assist members with closing accounts, respond to members’ requests, resolve issues, problems, complaints and/or direct them to the appropriate person for specific information and assistance
• Promote the credit union’s products and services based on member needs and identifying opportunities; actively participate in developing new business for the credit union
• Accountable for achieving or exceeding individual sales goals and participating in team sales and referral goals.
• Maintains knowledge of all Credit Union 1 products, services, procedures while staying informed of all policy and procedural changes.
• Maintains member confidence and protects credit union operations by keeping information confidential.
• Performs other duties as necessary or directed.
• Promote CU1’s core values of Be Great, Be Engaged, Be Open, Be Nice.

What We Look For

• High school diploma or equivalent
• Good figure aptitude
• Detail oriented and organized.
• Ability to work independently and in a team environment.
• Professional manner and appearance
• Experience with the public.
• Good communication and service skills
• Proven sales experience or abilities

Location

18146 198th Avenue, Big Lake, MN

Branch Hours

Mon, Tues, Thurs: 9:00am - 5:00pm | Wed: 10:00am - 5:00pm | Fri: 9:00am - 5:00pm

Qualifications