Relationship Advisor — Grow Members and Loans

Pscu; Fort Wayne (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Career Development

Job summary

Public Service Credit Union in Fort Wayne, Indiana, is seeking a Relationship Advisor to grow member relationships and support lending initiatives. You will engage with members, understand their financial needs, and tailor solutions that align with PSCU's member-first approach.

This front-line role emphasizes relationship building, cross-selling appropriate products, delivering excellent service, and maintaining compliant, accurate records across channels.

Qualifications

• Experience in banking or sales is preferred.
• Ability to build relationships and manage member needs.
• Strong interpersonal and communication abilities.
• Detail-oriented with good organizational skills.

Responsibilities

• Greet and engage members, guiding them to a lasting PSCU relationship.
• Support membership growth and loan production through consultative sales.
• Provide exceptional service across channels and resolve issues promptly.
• Complete documentation accurately in line with policy and compliance.
• Contribute to a positive team culture and PSCU's mission.

Skills

Relationship building

Communication skills

Customer service

Sales orientation

Independent work

Job description

Public Service Credit Union in Fort Wayne, Indiana, is seeking a Relationship Advisor to grow member relationships and support lending initiatives. You will engage with members, understand their financial needs, and tailor solutions that align with PSCU's member-first approach.

This front-line role emphasizes relationship building, cross-selling appropriate products, delivering excellent service, and maintaining compliant, accurate records across channels.