Reitz Union Building Manager

University of Florida; Gainesville (FL); On-site; USD 26,000 - 32,000; Full time

Job summary

University of Florida seeks a Reitz Union Building Manager for main campus Gainesville. This evening shift role (4:00pm–12:00am) manages on-site operations, staff, and events, ensuring safety, service quality, and timely reporting.

Strong oversight, coordination with police, and event support are required. Responsibilities include supervising staff, coordinating with event teams, preparing rooms and AV, and maintaining safety and compliance.

Qualifications

• A high school diploma and four years of appropriate experience.
• Appropriate college coursework may substitute at an equivalent rate for the required experience.

Responsibilities

• Provide support and oversight to all staff on duty during assigned shift, including housekeeping, maintenance, productions, and event coordinators; guide operations and resolve issues.
• Maintain a safe and secure environment by monitoring facility activity and coordinating with University Police and emergency personnel.
• Open and close the facility according to procedures.
• Conduct regular facility inspections for operational, maintenance, safety, and security concerns.
• Respond to facility emergencies and incidents; coordinate resources and document actions.
• Serve as a role model for professionalism and customer service.
• Serve as facility management representative for meetings, conferences, and events.
• Collaborate with event staff and clients to ensure successful events and experiences.
• Review event diagrams and ensure rooms and AV equipment are prepared.
• Assist with room setups, event transitions, and equipment staging.
• Monitor event operations and provide coaching to maintain service standards.
• Troubleshoot facility and AV issues and coordinate solutions.
• Ensure timely access to event spaces and responsive guest service.
• Assist hotel staff with facility concerns by guests.

Skills

Building operations

Facility management

Event management

Communication skills

Guest relations

Education

High school diploma

College coursework substitution

Tools

Scheduling software

Audio-visual systems

Common business applications

Job description

Reitz Union Building Manager

Job No: 541246

Work Type: Full Time

Location: Main Campus (Gainesville, FL)

Categories: Facilities Operations/Skilled Trades, Recreation/Event Services, Veteran's Preference Eligible

Department: 05260000 - RU-NIGHT WEEKEND MANAGEMENT

Job Description

Classification Title: Univ Union Program Specialist

Classification Minimum Requirements: A high school diploma and four years of appropriate experience. Appropriate college coursework may substitute at an equivalent rate for the required experience.

Building Management and Oversight

• Provide support and oversight to all staff on duty during assigned shift, including but not limited to housekeeping, maintenance, productions, and event coordinators; provide guidance and resolve operational issues and concerns; assist with special tasks as needed
• Maintain a safe and secure environment by monitoring facility activity, addressing safety concerns, and coordinating with University Police and other emergency personnel as needed
• Open and close the facility according to established procedures
• Conduct regular facility inspections to identify operational, maintenance, safety, and security concerns
• Periodically monitor adjacent grounds and parking areas to deter theft, vandalism, and unauthorized use
• Respond to facility emergencies, critical incidents, and facility disruptions; direct staff response efforts, coordinate resources, and ensure timely documentation and communication with supervisors
• Uphold and enforce all university, departmental and facility policies, procedures, and standards
• Ensure compliance with safety regulations, ADA requirements, and other applicable guidelines
• Serve as a role model for professionalism, accountability, customer service, and operational excellence

Event & Facility Support

• Serve as the facility management representative for meetings, conferences, and special events held in the facility
• Collaborate with event staff, facility users, and clients to ensure successful event execution and exceptional customer experiences
• Review event diagrams and set up requirements to ensure rooms, audiovisual equipment, and support services are prepared accurately and efficiently
• Assist with room setups, event transitions, strikes, and equipment staging as needed
• Monitor event operations and staff performance, providing real-time coaching and guidance to maintain service standards
• Troubleshoot facility and audiovisual issues and coordinate solutions with appropriate departments
• Ensure timely access to event spaces and provide responsive customer service to guests, clients, and campus partners
• Assist hotel staff with addressing facility concerns presented during guest stays

Reporting & Documentation

• Complete comprehensive shift reports detailing operational activities, staffing concerns, facility inspections, events, incidents, and maintenance issues
• Prepare and submit incident reports, work orders, and required documentation in a timely and accurate manner
• Report urgent situations, security concerns, and facility issues to appropriate leadership personnel
• Manage Lost & Found operations, including documentation, retention, and disposal processes

Training & Development

• Assist with onboarding and training of event operations staff
• Assist in development, maintenance, and implementation of event operations training programs, manuals, reference materials, and operational procedures
• Observe staff on shift and provide coaching, constructive feedback, and retraining as needed

Other Duties

• Performs special projects, tasks, and other duties, as assigned, to support departmental needs

Expected Salary: $18.93/HR; A shift differential is added to the 2nd shift

Required Qualifications: A high school diploma and four years of appropriate experience. Appropriate college coursework may substitute at an equivalent rate for the required experience.

Preferred:

• Knowledge of building operations, facility management, and/or event management
• General knowledge of audio-visual systems and event technology
• Experience reviewing event diagrams and coordinating set-ups to meet client specifications
• Proficiency with computers, scheduling software, and common business applications
• Strong verbal and written communication skills
• Excellent customer service skills with a commitment to creating a positive experience for guests, clients, and campus partners
• Effective interpersonal skills and the ability to build positive working relationships
• Demonstrated ability to work collaboratively and contribute to a team-oriented environment
• Strong problem-solving skills, sound judgement, and the ability to make decisions in a fast-paced environment
• Function effectively in a fast-paced environment with frequent interruptions
• Handle multiple projects or tasks simultaneously
• Understand, interpret, and apply rules, regulations, policies, and procedures
• Reliable, punctual, self-motivated, and capable of working independently with minimal supervision
• Ability to manage emergencies, critical incidents, and challenging situations calmly, professionally, and effectively

Health Assessment Required: Yes

Criminal background check is required.

Normal Work Schedule:

• This is an evening shift; 4:00pm - 12:00am
• Days off rotate to meet department needs
• Working every other weekend is required

Applications Close: 17 September 2026

Our Commitment: The University of Florida is an Equal Employment Opportunity Employer.

Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392-2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.