Reimbursement Technician

Cumberland Mountain Community Services Board; Cedar Bluff (VA); On-site; USD 31,000 - 39,000; Full time

Job summary

The Cumberland Mountain Community Services Board is seeking a Reimbursement Technician to support billing and reimbursement activities across agency locations in Virginia. You will handle transportation billing with major payers, verify insurance, and submit authorizations as needed while supporting reception at each site.

Requires a high school diploma or GED, billing experience, and strong computer/data entry skills. Travel to agency offices is required; full-time days at Allison Building.

Qualifications

• High School Diploma or GED required; an associate degree is preferred.
• Experience in a professional office setting is essential.
• Billing/reimbursement experience preferred.
• Excellent computer and data entry skills required.
• Good accounting and math skills; strong written and oral communication.
• Willingness to travel and cross-train as required.
• Ability to use basic office equipment including EHR and billing systems.

Responsibilities

• Receiving transportation logs from agency locations and billing transportation to managed care organizations.
• Verifying Medicaid and other insurances; posting service tickets and billing logs when applicable; posting payments and downloading remittances.
• Monitoring remittances from third party payers, pulling claims, and transferring items to client responsibility or secondary payor.
• Posting corrections to payment accounts; monitoring EOBs for payment or correction.
• Verifying insurance, informing clinical staff when authorization is due and submitting authorizations to Medicaid for various services; review and correct denials.
• Providing back-up and support to the receptionist offices at each location; cross-training as required.
• Other reimbursement duties as assigned.

Skills

Billing/reimbursement experience

Data entry

Excellent computer skills

Good written and oral communication

Willingness to travel

Education

High School Diploma or GED

Associate degree in Secretarial Science or related field

Tools

Billing systems

Electronic health record

Office equipment

Job description

Reimbursement Technician willassist will all aspects of billing and reimbursement functions. Duties include the following (list is not all inclusive):

Receiving transportation logs from agency locations and billing transportation to Logisticare, VA Premier and other managed care organizations;verifying Medicaid and other insurances; posting service tickets and billing logs when applicable; post payments and download remittances; monitor remittances from third party payers, pull claims, and transfer items from third party payers to client responsibility or secondary payor; post corrections to payment accounts; monitor EOB's for payment or correction; verify insurance, inform clinical staff when authorization is due and submit authorizations to Medicaid for various services; process and review billing claims and review and correct claim denials; provide back-up and support to the receptionist office of each location; other reimbursement duties as assigned.

Hiring Range: $31,200- $39,000 annual salary. (Offers for candidates with more than 10 years of relevant experience may exceed the listed hiring range. Cumberland will only engage in compensation discussions and negotiations after an initial offer of employment is extended.)

Position Requirements

High School Diploma or GED required. Associates degree in Secretarial Science or related field preferred. Experience in a professional office settingis essential.Billing/reimbursement experience ispreferred. Excellent computer and data entry skills required. Good accounting and math skills are necessary. Good written and oral communication skills required. Willingness to travel, attend trainings, and be cross-trained as required. Ability to use basic office equipment: computer, printer, fax, electronic health record, billing systems,etc.

Full-Time/Part-Time Full-Time

Shift Days

Tags clerical, secretary, office

Travel Requirements Travel to and from agency office locations in all three counties.

Position Reimbursement Technician

Close Date

Number of Openings 1

Req Number REI-26-00002

Open Date 10/21/2026

Location Allison Building

About the Organization CMCSB was formed in 1972 as a Chapter 10 Community Services Board under Virginia law. CMCSB provides mental health, intellectual disabilities and substance abuse treatment services to the residents of Buchanan, Russell, and Tazewell Counties. At the present time, CMCSB operates over twenty locations, to include outpatient offices, mental health recovery programs, group homes and day support programs for intellectually disabled individuals, and a residential alcohol and drug treatment program. In addition, CMCSB has several services that are provided directly in an individual's home or in a supported environment. CMCSB also provides a 24-hour crisis team to assist community agencies and individuals in crisis situations. CMCSB employs approximately 500 employees, which include full-time and part-time employees, as well as individuals receiving services who are employed to work in various day programs. CMCSB is an Equal Opportunity Employer.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.