Reimbursable Billing Technician

Veterans Health Administration

Phoenix (AZ)

On-site

USD 45,000 - 74,000

Full time

7 days ago

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Job summary

Veterans Health Administration in Phoenix, AZ seeks a Reimbursable Billing Technician (RBT) to manage billing and collections in accordance with national policies and VHA regulations. The role requires living within commutable distance to the duty location and entails guidance on repayment plans and insurance eligibility for Veteran accounts.

Responsibilities include independent analysis, applying regulations to revenue activities at VAMCs and CPACs, and educating Veterans and families on

Qualifications

No educational substitution at this grade level.
Only education or degrees recognized by the U.S. Department of Education may be used to qualify for Federal employment.

Responsibilities

Provides accurate and timely billing and collection activities in accordance with national policies and VHA regulations.
Identifies factors and interrelationships relevant to the defined area of work and makes decisions accordingly.
Applies independent analytical techniques to interpret requirements, regulations, and procedures for revenue activities at VAMCs and CPAC.
Educates Veterans and families on repayment plans, waivers, insurance eligibility benefits, and factors that impact accounts for FP and TP billing.
Evaluates actions within their span, assigns disposition instructions, and researches/corrects FP co-payments for VA programs.

Education

Education recognized by US Department of Education

Job description

Department: Department of Veterans Affairs

This Reimbursable Billing Technician (RBT) position is located in a Veteran Affairs Medical Center (VAMC) facility aligned with a Consolidated Patient Account Center (CPAC) organizationally aligned under the Chief Operating Officer (COO). The CPAC is a regionally consolidated business entity established to enhance revenue within Veterans Health Administration (VHA).

Key Responsibilities

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include but may not be limited to the following: Provides accurate and timely billing and collection activities to be completed in accordance with national policies, VHA regulations and healthcare laws. Performs a wide variety of activities common to the segment of the program or function for which the employee is responsible.

Makes decisions or recommendations based on the development and evaluation of information that comes from various sources. Identifies and studies factors or conditions and determining their interrelationships as appropriate to the defined area of work.

Uses independent analytical techniques and theories to apply and interpret requirements, regulations, and procedures that identify and capture the applicable revenue activities from the affected assigned areas at the VAMCs to the CPAC.

Serves as a financial ambassador/educator by providing Veterans, their families, VAMC teams and other internal and external agencies, guidance on repayment plans, waivers, interpreting insurance and eligibility benefits, and other factors that impact the Veteran's accounts for both First Party (FP) and Third Party (TP) billing.

Independently evaluates the significance of actions within their span of responsibility, assigns disposition instructions, and implements the most responsive and cost-effective means for managing them. Independently researches, analyzes, generates, and corrects Veteran's FP co-payments for care as it pertains to a variety of complex VA programs, for VAMC provided services. Work Schedule: Monday through Friday, 8:00am - 4:30pm.

Recruitment & Relocation Incentives: Not authorized. Financial Disclosure Report: Not required.

Requirements & Education

There is no educational substitution at this grade level. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $45409 – $73796/yr.

What is the application deadline?

Applications close on 2026-10-09.

Who is eligible to apply?

This position is open under the 'Public' hiring path.