Rehire Field Support Technician

Jackson Hewitt - EWB; Boerne (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance options

Free Life Insurance

Free Personal Tax Return

Earned Wage Access

Flexible schedule

Opportunities for advancement

Training & development

401k with Company Match

Free identity theft protection

Referral bonus opportunities

Free continuing tax education

Job summary

Jackson Hewitt - EWB is seeking a Seasonal Field Support Technician to set up and break down kiosks at local retail locations. You will operate a moving truck, transport equipment, and install or maintain kiosk components as required.

The role emphasizes basic computer knowledge and strong customer service skills, with a preferred driver’s license. Both full-time and part-time options are available, offering a flexible schedule and opportunities for advancement.

Qualifications

• Must have valid driver's license (preferred).
• Excellent interpersonal and communication abilities.
• Experience in customer service.
• Knowledge of computer basics preferred but not required.

Responsibilities

• Assist with set-up and teardown of kiosk furniture, computers, and components.
• Meet deadlines to ensure locations meet brand/marketing standards.
• Maintain a clean, inviting workplace; this may include cleaning and organizing.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

Customer service experience

Basic computer knowledge

Driver's license

Job description

Benefits:

• Health insurance options
• Free Life Insurance
• Free Personal Tax Return
• Earned Wage Access
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Our Seasonal Field Support Technician isresponsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.

What you’ll do here:

• Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
• Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
• Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
• Other duties as assigned.

Skills you’ll bring for success:

• Driver’s license preferred.
• Good interpersonal and communication skills.
• Basic knowledge of computer functions is preferred but not required.
• Customer service experience.

Physical Demand and Work Effort

• Standing, walking, sitting.
• Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
• Must be able to hold, carry, and move equipment, tools, and materials.
• Compliance with company policies and standards.

Additional Perks:

• Full-time and part-time positions are available
• Flexible Schedule Options - Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)