Field Support Technician

Jackson Hewitt - EAI; Memphis (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Free tax return

Earned wage access

Flexible schedule

Advancement opportunities

Training & development

Job summary

Jackson Hewitt - EAI in Memphis seeks a Seasonal Field Support Technician to help set up and break down kiosks at local retail locations. You may drive a moving truck, unload equipment, install kiosks, and maintain each site to meet brand standards.

The role benefits from basic computer knowledge and customer service experience, with a flexible schedule and opportunities for advancement within the organization; training and development are provided.

Qualifications

• Valid driver's license preferred.
• Strong interpersonal and communication skills.
• Basic computer knowledge preferred.
• Previous customer service experience.

Responsibilities

• Assist with set-up and teardown of kiosk furniture, computers, tech, and components.
• Meet deadlines to ensure offices meet brand/marketing standards.
• Maintain a clean, inviting workplace; perform light cleaning as needed.
• Other duties as assigned.

Skills

Driver's license

Interpersonal skills

Basic computer knowledge

Customer service

Job description

Benefits:

• Health insurance options
• Free Life Insurance
• Free Personal Tax Return
• Earned Wage Access
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.

What you’ll do here:

• Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
• Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
• Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
• Other duties as assigned.

Skills you’ll bring for success:

• Driver’s license preferred.
• Good interpersonal and communication skills.
• Basic knowledge of computer functions is preferred but not required.
• Customer service experience.

Physical Demand and Work Effort

• Standing, walking, sitting.
• Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
• Must be able to hold, carry, and move equipment, tools, and materials.
• Compliance with company policies and standards.

Additional Perks:

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)
• Earned Wage Access – access a portion of your earned wages before payday when you need it

If you're looking for a rewarding opportunity to learn new skills and make an impact,